Who may request prescription drug monitoring information from the program manager?

The correct response indicates that law enforcement officials have the authority to request prescription drug monitoring information from the program manager. This access is important for law enforcement as it aids in investigations related to prescription drug misuse, abuse, or diversion. These officials play a crucial role in addressing public health issues associated with opioid and other prescription medication misuse, thus necessitating access to comprehensive data on prescriptions dispensed.

Pharmacy technicians, patients, and insurance companies do not have the same level of authorization to request this sensitive information. Pharmacy technicians are typically involved in the dispensing process but do not have the legal authority to access the monitoring program for purposes that fall outside of their job responsibilities. Patients may have the right to access their own prescription records, but they cannot request the broader data from the monitoring program. Insurance companies may obtain limited information regarding prescriptions for claims processing but do not have complete access to this monitoring data for investigative purposes.

Understanding who can request this information is essential, as it frames the balance between protecting patient privacy and ensuring public safety through regulated control of prescription medications.